Chimney Fire and Furnace Puffback Safety
Warning signs of chimney fires and furnace puffbacks, what to do right away and how to prevent them.
Call now, 24/7
Tell the operator your city, what happened and whether the fire department has cleared the building. You will be connected with a local provider that covers your area.
(833) 917-4160Fire damage? Call now, 24/7
- Give your city and ZIP code
- Say what happened and whether the fire is out
- Ask the company about its license and insurance

Quick answer
Loud roaring, dense smoke or soot from vents can signal a chimney fire or puffback. Get everyone out, call 911, and do not use the system until a qualified professional inspects it. Annual service lowers risk. Call (833) 917-4160 after clearance to reach a local cleanup company.
Warning signs
- Roaring or cracking noise in the chimney
- Dense smoke from the fireplace or flue
- Soot puffing from a furnace or boiler
- Smell of fuel or burning near the heating system
What to do
- Get everyone out and call 911.
- Do not use water on a chimney fire yourself.
- Do not restart the system. Let the fire department and a qualified technician inspect it.
- After clearance, call a restoration company for soot and odor cleanup.
Prevention
- Have chimneys inspected and swept as recommended by a certified professional
- Service oil burners and boilers every year
- Install smoke and carbon monoxide alarms
- Burn only seasoned wood and use a screen
Sources and further reading
- Chimney Safety Institute of America
- NFPA Research: Home Structure Fires (2019), via the Maine State Fire Marshal's Office
- Ready.gov: Home fires
Related services
Need help now?
This guide is part of our resources on 24/7 fire damage removal and restoration. Browse locations we serve. Call 24/7 (833) 917-4160 to be connected with an independent local company. Browse fire damage services or find help in your state.