Fire Restoration for Property Managers and Facility Managers, Nationwide
A response checklist and vendor questions for property managers, asset managers and facility managers after a fire.
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Tell the operator your city, what happened and whether the fire department has cleared the building. You will be connected with a local provider that covers your area.
(833) 917-4160Fire damage? Call now, 24/7
- Give your city and ZIP code
- Say what happened and whether the fire is out
- Ask the company about its license and insurance
Quick answer
Property managers need a clear sequence: safety, notifications, securing the site, vendor selection and tenant communication. Call (833) 917-4160 to be connected with a local company, and use the checklist below to keep the response organized.
The first 24 hours
- Confirm everyone is safe and the fire department has cleared the building.
- Notify the owner, insurer and affected tenants as your agreements require.
- Get the incident number and the fire officer's contact.
- Secure the property: board up, roof tarping and fencing if needed.
- Document the property with photos and video.
- Call a restoration company and request a written scope and timeline.
Vendor questions
- License and insurance appropriate to the work and location
- Experience with similar properties and sizes
- Ability to work across multiple units or floors
- Written scope, change order process and reporting
- Single point of contact for owners and tenants
Tenant communication
Provide clear updates on access, safety, belongings and expected dates. Tell tenants to notify their own insurers and photograph belongings. Keep a log of notices.
Build a plan before a fire
An emergency plan with contacts, utility shutoffs, building plans and a vendor list saves time. Ready.gov offers business continuity and emergency planning resources. Review the plan after each incident.
Portfolio and multi property
For portfolios, standardize reporting so owners see the same information for every incident: date, cause if known, units affected, scope, cost and status.
Templates, contracts and portfolio planning
A commercial tenant fire protocol template tells tenants whom to call, what to photograph, how to notify insurers and when access will be allowed. An emergency restoration contract for property management sets scope, response expectations, reporting and invoicing in advance. A real estate portfolio fire disaster planner keeps building plans, shutoffs, vendor contacts and tenant lists in one place. Facility managers should keep a current emergency board up list, and a corporate facility fire mitigation partner is a company you choose in advance so a first call is not also a first introduction. Multi family asset smoke restoration and retail property manager emergency response follow the same steps in the checklist above. Our referral line does not replace a signed vendor agreement, so confirm availability in your area.
24/7 help and where we serve
This service is part of our nationwide network of fire damage removal near me. The phone line, (833) 917-4160, is answered 24/7, and the operator connects you with an independent company that covers your ZIP code. Browse all locations or choose a state.
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Frequently asked questions
Should I choose the vendor or let the insurer?
Ask your insurer about vendor rules, then verify any vendor with the checklist above.
Who communicates with tenants?
Usually the manager, with factual updates from the restoration company.
What if several units are affected?
Ask the company to scope and clean each unit and the common areas separately and report on each.
Can we pre approve a vendor?
Some owners keep preferred vendors, but verify availability and coverage in your area when a loss happens.
Sources and standards
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