Fire damage? Call now, 24/724/7 hotline (833) 917-4160
Fire damage service

Retail Store and Office Fire Recovery, Nationwide

Smoke and soot cleanup for stores, strip malls, offices and high rise buildings, with a focus on reopening.

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Call now, 24/7

Tell the operator your city, what happened and whether the fire department has cleared the building. You will be connected with a local provider that covers your area.

(833) 917-4160

Fire damage? Call now, 24/7

  • Give your city and ZIP code
  • Say what happened and whether the fire is out
  • Ask the company about its license and insurance
Example of a retail store interior with shelving, displays and stock

Quick answer

For stores and offices, restoration is a race to reopen. Smoke can spread through shared walls and HVAC in strip malls and tall buildings. Call (833) 917-4160 to reach a local company that can clean, deodorize and coordinate repairs.

Stores and strip malls

Smoke and water can pass between neighboring tenants through shared walls, ceilings and roof spaces. Merchandise, fixtures and signage need cleaning or replacement, and shared exhaust and HVAC may carry odor to other units.

Offices and high rises

In tall buildings, smoke can travel through stairwells, elevator shafts and ductwork to floors far from the fire. Records, computers and furniture need assessment. Common areas and building systems need cleaning for all tenants.

What restoration covers

  • Board up and securing the space
  • Water removal and drying from sprinklers and hoses
  • Soot and odor cleaning of structure and contents
  • Document and electronics cleaning
  • HVAC cleaning and filter replacement
  • Repairs and tenant buildout coordination

Tenants and landlords

Leases decide who repairs what. Tenants should notify their insurers and the landlord, and landlords should coordinate cleaning of shared systems. Written scopes keep responsibilities clear.

24/7 help and where we serve

This service is part of our nationwide network of emergency fire damage restoration. The phone line, (833) 917-4160, is answered 24/7, and the operator connects you with an independent company that covers your ZIP code. Browse all locations or choose a state.

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Frequently asked questions

Can I reopen part of my store?

Sometimes, if unaffected areas are safe and approved by local officials.

Who cleans shared HVAC?

The landlord or property manager usually coordinates it. Tenants should confirm in writing.

What about customer data and records?

Hard copy records and devices need careful assessment. Ask before moving or powering on anything.

Do you handle tenant improvements?

Scope depends on the local company. Ask what it handles.

Sources and standards

Reviewed November 2026 under our editorial policy. General information, not legal, insurance or engineering advice.

Need this service now?

Call 24/7 to be connected with an independent local company.

Call 24/7 (833) 917-4160